Use of Thedesiknot.com is subject to understand and acknowledge the underlying terms and conditions regarding all contents including data, text, photographs, software, illustrations, graphics, maps, icons, designs and other relevant materials as under the property rights of Thedesiknot.com and related third party service providers. Copying, storage, modification, transmission, republishing or otherwise distribution of our website content is strictly prohibited or otherwise legitimate legal action will be taken against the intruder.
User Conduct on our website
You are exclusively accountable for the website content that you upload, send, post or otherwise or transmit or distribute to or through our site. You are in agreement that any such contents that you upload, send, post or otherwise spread to or through our website or is utilized in combination or connection with Our site contents will not contain any image, text, design, service mark, trademark or any intellectual property of any third party except you have purchased the legitimate authorizations from the concerned owners for such application. You adjure and guarantee that you shall not upload post, send or otherwise transmit or distribute to or through our website any contents that are offensive, illegal or limit other consumers from using Thedesiknot.com or breaches the intellectual property or other proprietary rights of our website or any third party provider.
We do not manage the contents uploaded by the customers or users of our website, and therefore do not certify the correctness, veracity or eminence of the content. Under no conditions will we be accountable to you in any case for any substance you may explore that is indecent offensive or obnoxious.
You admit that Thedesiknot.com and its certified administrators shall have the authority but not the duty, in their exclusive prudence to eradicate any Content that infringes the service terms or may else be offensive. We may protect such content and may also divulge it if necessary by decree or in the situation that such revelation is essential to: (a) obey lawful process; (b) implement the terms of service; (c) counter to alleges that the substance infringes the privileges of third-parties; or (d) defend the privileges, possessions, or individual interests of our website, its consumers and the general public.
It is your legal responsibility to bring in accurate and promptly rationalized information for dispensation of your purchase orders and requests. Our site is not destined to be accessed or used by robots or any other programmed means. Deceitful use of our website in contrary to the subjective terms of service will be impeached.
While placing an order on or through our website; you affirm that you have full obligatory rights, permission, and power for placing your orders and you empower Thedesiknot.com to create the goods on your behalf. You also concur and guarantee that you are of adequate lawful age to bind official compulsion for any legal responsibility you may bring upon yourself as an outcome for using our website.
You are exclusively accountable for protection and privacy of your password and right to use your registered account. You are in agreement that you will be liable and responsible for all your orders, requests and other proceedings that are done from the account in your name (Registered). When you, or somebody else to whom you have given right to use your account; places purchase orders through your secret code (password), you endow us the unobstructed sovereignty and non-exclusive permission to utilize, replicate, modify, sublicense, adapt, distribute, present and generate plagiaristic works from the substance on our site and in print artifact for the reason of storing blueprints or dispensation of print orders.
Access to some parts/pages of our website needs consumers to index/register their names and emails beside with formation of a code word/password for future admittance. We have the rights to ask for more individual and business info prior to registration.
You are exclusively accountable for protecting the privacy of your account’s key and may not reveal your key to anyone. If an illicit user gets admittance to the key -protected section of the website as a consequence of your omissions or acts; you concur that you shall be answerable for any such illegal use.
Indemnification & Limitation of Liability
You are in agreement to protect, underwrite and save Thedesiknot.com together with its directors, members, representatives, employees, vendors, affiliates, suppliers, subcontractors and other concerns from and against every claim or damages if any claim, charges, or arbitration action or demand or proceeding (jointly called as a “Claim”) is commenced or made against us, based upon the subject of or taken place due to the supposed illegal acts of the clientele, or claiming that the printing done or product created by us and ordered by the client; (a) breaches any patent, copyright or any other proprietary right of any individual; or (b) includes material that is slanderous, vilifying, appalling, defamatory, or obscene; and (c) are the consequences of illicit access to any key guarded part of our web. You shall underwrite and keep us safe from and against any damages, loss, expense and cost arising from or associated to the Claim without any limitation (1) protecting us in opposition to any such Claim (2) giving any decision or award; and (3) compensating us for all official expenses and fees if understandably occur in following the case.
Under no conditions Thedesiknot.com as well as its directors, members, representatives, employees, suppliers, vendors, affiliates and subcontractors will be responsible for any death, question, claim, loss, damage, accident, act of God, delay, or any particular, disciplinary, subsidiary or substantial damages of any kind, either based in agreement, tort or else which occur because of or are in any case associated with some use of our site or with any inability or delay to make use of our website or for any info, data, software, products or services acquired via our website yet if a concerned has been informed of the risk of such injuries.
Return and Refund Policy
As a result of custom quality of printing artifacts and other related services we offer; if you discover that the products are faulty or not in line with your defined order provisions then you are required to notify us at service@Thedesiknot.com during the time of 3 business days after getting your completed orders. We aren’t able to issue any credit or reimbursement to you; conversely we will indemnify your problem by reprinting your original purchase order if we committed a mistake or if we are able to find the fault. Determination of fault is at the judgment of our administration. To obtain the reprint of your original purchase order, you are required to put forward the digital snapshots certifying the product’s fault. Also you need to ship it back to our given address at your own cost, the total number of the original purchase order not more than 7 business days after receiving the delivery. Charges associated to the further order’s processing are not refundable.
Payment, Order Placement, Cancellations
All the price quotes listed on our website are shown in PAK RUPEES. Payments against each order will be handled in U.S DOLLARS, POUNDS and PAK RUPEES. As we are providing custom printing services for all range of products so we will not be able to start working on your specific printing job orders or other required services until or unless we receive a full payment including all charges, shipping taxes as well as the processing fees by the credit card or with another accepted payment method.
As a measurement for order placement we need the customers and users of our web to endorse and verify (either a hard copy or an electronic file) the printing products or additional services as ordered by them. After the finalization of orders by our prestigious customers, we forward their orders to our press department. However as the job has been approved and forwarded to press department; there will be no room for any changes in the artwork files, work specifications, or turnaround time for printing. But you can cancel your orders within 4-hours time but such cancellation will cost you 5% of total order amount or $25 whichever is higher. You can even cancel your orders after 4-hours time but it will cost you 15% of the total order amount to indemnify work costs for our prepress department and other associated financial costs. But we cannot undertake any responsibility that your approved orders will be aborted after 4-hours time constraint.
Thedesiknot.com does not issue credits or reimbursement for design services orders. We treat all design orders as full and final after these have been placed by the customers with no refundable policy.
Sales Tax Policy
We follow Sales Tax policy as defined according to our and your laws. If you have availed any tax exemption then do provide your tax exclusion certificate at the point of order placement.
Customers Submitted Artwork/Files
We generate soft or hard copy design proofs as submitted by our respectable customers’ or users. It is recommended that your uploaded artwork files have to be 300 DPI (dots per inch) as a minimum resolution at final stage and should have CMYK format. If you are unable to upload artwork files with 300 DPI or you fail to produce 300 DPI resolution of artwork files or if it has not been submitted in CMYK format then we (Thedesiknot.com) will not be answerable for printing as distorted, blurred or pixilated output due to conversion from submitted format to CMYK.
You are held responsible for exactness of your ready to print artwork/files along with every subsequent problem that may occur in alignment or orientation of your submitted file pages. However we do every possible measure to save your submitted artwork/files but still we don’t take any responsibility for the damages that may occur to your submitted artwork files.
By submitting artwork or files to our website, i.e. Thedesiknot.com; you agree that you are legal owner of all the uploaded material or you have attained lawful rights to make use of such material.
We are authorized to reject an order which we may consider against the law or if it violates third party’s rights. You take the responsibility for the submitted content and printing material as it will all be executed after availing your consent. We are not liable to disclose any reason for rejection of an order. Please take into notice that we cannot accept any indecent, offensive or inappropriate printing material or content.
Proofs and Color Accuracy
It is necessary for our respectable customers and users to approve soft or hard copy of the printing products or other services as requested. We will not be able to forward any job to our press department without your approval. You are liable to check into your account and verify the proofs before these are sent to our press department. We aren’t answerable for holdups in the processing of orders caused by client’s negligence or delay in approval of the proof. Please keep in mind to check the turnaround period as cited in the front page of our website.
It is recommended that you should evaluate submitted proofs thoroughly before approving any. You need to check these against your original submitted files for exploring and identifying any possible layout errors or errors in spacing, copy, punctuation, proportion or image placement or in crops, bleeds or in the final text. Electronic proofs don’t give you an idea about clearness over print problems or color deterioration from Pantone or RGB to CMYK. Please take into notice that use of lamination or UV coating can have an effect on or alter the look and feel of printed colors. Hence, we don’t take any responsibility about final color scheme of a laminated product order. Customer is wholly in charge for everything that is enclosed in the ultimate permitted proof.
We are committed to reproduce print copy with matching colors as close as possible to the print ready submitted files. But we cannot guarantee exactly the same colors as in electronic copy due to variation in color matching and density. Due to intrinsic limitations of printing process, it is not possible for us to meet ultimate accuracy in final product. It is assumed that you agree to these limitations as you place your order. We assure to do as much as possible to meet the standards and expectations of our clients but we are unable to take any responsibility regarding variation of colors in final product against the electronic submission of actual artwork. We cannot honor any reprint complaint due to variation in colors. We are not responsible for ink density or color matching as on screen proofs approved by you. However, we can take responsibility for the colors as represented in hard copy before reproduction of original order and approved by you but take into notice that you will have to pay extra for hard copy proofs.
No Liability for Errors
Thedesiknot.com does not take responsibility of any errors in the final product that may be caused due to the following reasons:
- Damaged Fonts, Grammar or Misspelling
- Punctuation or Graphics or Bleeds
- Missing Folds, Incorrect, Die Lines, Wrong, Crop Marks, Cracks on Folds or Transparency
- Finished product Size
- Over print
thedesiknot.com does not prefer to use gang printing for processing of final products. But in some cases where necessary due to the requirements of our customers or users; we are intended to use best printing process or method for execution of particular printing order.
We are bound to deliver as much quantity of the order produced as mentioned by our client but we deliver a little extra quantity which is our discretion. You will not be charged for any additional unit produced or delivered. In case of under-run, we are bound to charge for the actually quantity as delivered by us. Normally we are assumed to follow a commonly established selling practice of delivering in addition or lesser equal to 5% of the ordered quantity.
Production Speed, Shipping and delivery of orders
We consider time frame for production and turnover time just after the approval, submission or review of artwork files. Our prepress department does not accept any order before it has been finally reviewed and accepted by the customers. Working on a particular order will start after the receipt of full payment together with applicable taxes and handling plus shipping fees. You are authorized to define production speed and indicate the required delivery date and time for your order during the order placement process. It is necessary for you to notify about proof’s approval before 10 AM according to Eastern Standard Time (EST).
It is our utmost priority and preference to print and send your orders according to the given time limits. But we will not take any responsibility about any damages occurred due to the mistake or delay caused by shipment company. You concur that you will not hold Thedesiknot.com liable for any delays or damages caused by Shipment Company due to bad weather, custom issues, and shipping company impediments, or for any other such circumstances that are beyond our control. However, if delays are caused due to technical reasons or due to failure of printing equipment at some stage in the printing process or due to natural calamities or unavoidable circumstances then we will refund resulting expedited charges. Orders will not be cancelled because of failure or impediment in printing process.
You are liable to bear all resulting custom charges and associated fees for the shipment of your orders to specified locations. Customer will be held responsible for making necessary arrangements with custom department if the shipment needs to be delivered beyond the geographical boundaries of United States.
We are offering a special discount for our respectable customers in USA as they can avail a chance to have free of charge Ground Shipping to One Destination Per Order within the geographical boundaries of USA for 5 Business Days without taking care of weight limit or quantity. However, you need to pay shipping expenses for additional locations as desired. We cannot undertake the responsibility of delays in delivery and consignment time and we are not accountable for any resulting loss, theft or damage to the final printing products. Thedesiknot.com is not accountable for any damages or loss resulting due to the shipping and transit accidents.
If you have listed an incorrect shipment address intentionally or unintentionally, you will have to bear extra shipment and handling charges due to reshipment of printing consignment.
Changes to our Website and Terms and Conditions
We have the authority to amend, change or include or exclude any portion of our website as well as Terms and Conditions at any point of time with or without notifying our customers or users. All changes made to our website will become immediate part and parcel of our website and the new resulting Terms of Service will immediately be posted on the site. All such changes will have an immediate effect. Your incessant association with our website subsequent to all such amendments as listed on Thedesiknot.com will constitute that you accept and agree to all such changes.
Any suggestions, comments, proposals or additional feedback (jointly “Feedback Information”) given to Thedesiknot regarding the function or content of our website should be submitted by the customers or users and accepted by Thedesiknot without any conditions. Every such suggestion, comments or other related material will emerge to be the elite possession of Thedesiknot. By suggesting any such info to Thedesiknot, you are in agreement that you are assigning and transferring all rights, without any price together with all intellectual property rights. You concur that Thedesiknot shall have the right to make use of all such data and information without any charges.